Registered Nurse Navigator

Registered Nurse Navigator - Stony Brook Orthopaedic Associates, UFPC  

Location: Stony Brook, NY

Schedule: Per Diem

Days/Hours: Variable Days, Monday-Friday, 8:30am-5:00pm  

Pay: $41.23 - $51.24

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee.

SUMMARY: The Registered Nurse Navigator serves as an initial point of contact for patients and their families to direct and facilitate their cancer care experience. RN Navigators guide patients, facilitate access to services and patient-health care provider relationships, and coordinate care to assure timely and effective transitions during the patient's course of diagnosis and treatment. 

Job Duties & Essential Functions:

• New patient intake - help accelerate evaluations of new patients and facilitate coordination of patient testing and care scheduling.
• Facilitate communication between and among the patient and providers, and act as a liaison with the health care team on behalf of the patient.
• Act as the primary point of contact for patients of the Orthopaedic Oncology service.
• Initiate contact with patients prior to their initial Cancer Center appointment.
• Assist with scheduling appointments and collecting patient information, including demographics, insurance details, and clinical data.
• Verify insurance, obtain referrals, and address potential financial concerns.
• Assist with responding to questions/requests from Call Center pertaining to the scheduling of physician-to-physician referrals.
• Ensure new patients have X-ray appointments scheduled.
• Assist in reviewing the schedule 2-3 weeks in advance to ensure that repeat imaging has been ordered and 1-2 weeks in advance to ensure that this imaging has been completed.
• Assist patients in obtaining necessary medical reports and records.
• Meet with patients at their initial appointment, offering support, explaining the care plan, and coordinating appointments and consultations.
• Assist in obtaining required authorizations and/or referrals
• Identify logistical barriers and social needs (social determinants of health) affecting patients.
• Request and track pathology reports and slides from external sites when needed for lab and bone pathologist.
• Assess and address the needs of patients, caregivers, and families, providing informational materials and community resources.
• Collaborate with the healthcare team to design and coordinate a patient-centered care plan.
• Review physician clinic schedule in advance to evaluate necessity of visit and appropriateness for telehealth or PA visit.
• Document pertinent information in the electronic medical record.
• Expedite appointment scheduling for consultations and support services.
• Serve as a patient advocate within the multidisciplinary team.
• Provide emotional and educational support to patients and families.
• Assist in patient clinics with the multidisciplinary team.

Required Education & Qualifications:

• Associate degree in nursing. (New York State BSN in 10 Law - Must attain bachelor’s in nursing or higher within 10 years of initial licensure. Current RNs, as well as those currently enrolled or pending acceptance into a program preparing registered nurses effective date of this act (which is Dec. 19, 2017) are grandfathered in.)
• Current registration to practice as a Licensed Registered Nurse in New York State.
• Basic Cardiac Life Support (BCLS) required.
• Must have excellent communication skills. 

Preferred Qualifications:

• Bachelor’s degree in nursing.
• Advanced Cardiovascular Life Support (ACLS) preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is active and requires the employee to constantly move about in the office to assist patients, staff and medical providers. Any additional physical demands will be outlined and provided by management.

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. 

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.  SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.    

Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes.  Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY.  The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board. 

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.  Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.