Applications Programmer

Applications Programmer - Stony Brook CPMP Information Technology 

Location: Stony Brook, NY

Schedule: Full time

Days/Hours: Monday - Friday; 8:30 AM - 5 PM

Salary Range: $75,000 - $85,000 (pay will be determined based on experience, preferred qualifications, and education)

Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee. 

SUMMARY: The Applications Programmer provides application support of the Athena IDX Registration/Scheduling and Billing Accounts Receivable systems. The incumbent is responsible for performing functions of analysis, design, maintenance, troubleshooting and implementation of software and application upgrades. Works as a liaison between Business team and Information Technology (IT) team and vendor to assist in the implementation of enhancements for system performance and ease in workflow. Works closely with the testing team to ensure smooth and uneventful application upgrades.

Job Duties & Essential Functions:

• Technical Support and maintenance of Athena IDX BAR, TES Editing, ETM, DBMS and Cache, WEB applications, Optum/Claims Manager, EDI and claim form production, BAR dictionaries and Security.
• Improving workflow and efficiency in departments by creating criteria driven views that can be easily opened and downloaded.
• Manage ETM dictionaries, user access, purge jobs and issue resolution.
• Create and edit DBMS queries and screen formats.
• Create cache queries which can be downloaded to Excel. 
• Provide support for check reconciliation, 835 and 837 functions.
• Statements and dunning table adjustments and testing.
• Weekly collection agency file creation and upload to agencies.
• Coordinate upgrades and Perform Enterprise Index testing for application and license updates.
• Create weekly report of Duplicate patient resolutions for Patient Access.
• Using MS Word, create and run scripts in character cell that update patient registration and financial information. 
• UI and platform migration testing and issue resolution.
• Ability to analyze and troubleshoot all Athena IDX database issues
• Support for SQL, databases, networking, modality integration, MS windows.
• Technical/functional troubleshooting and data analysis to determine root causes of software problems, including issue definition, root cause analysis and resolution.
• Proactively identify and make recommendations on opportunities for automation of tasks and workflow improvement.
• Respond promptly to client needs, including resolving escalated support calls, and solicit feedback to improve service, meet commitments and provide follow-up within a timely manner.
• Develop and maintain proficiency in the company's software solutions, solution methodologies, core technologies and financial/patient services. Ensure programs meet technical specifications and standards.
• Code, test, debug, implement, and document moderately complex programs or technical configuration.
• Design and execute unit, system and integration test plans for new developments/releases/reports.
• Maintain technical documentation based on standard operating procedures in support of the assigned application.
• Perform application maintenance activities and provide production support.
• Participate in focus groups and workshops, attend vendor training and demonstrations.
• Work closely with business analysts on the implementation of newly acquired practices.
• Other duties as assigned.

Required Education and Qualifications:

• Bachelor’s degree in Computer Science or related field. In lieu of Bachelor’s Degree, Associate’s Degree and an additional 5 years of technical support of applications software.
• 3 years of technical support of applications software.
• Working knowledge of SQL, databases, networking, modality integration, MS windows
• Strong analytical and problem-solving abilities.
• Excellent written and oral communication skills, including presentation skills.

Preferred Education and Qualifications:

• Experience with HL7 interfaces and API.
• Hands-on experience using healthcare related financial systems in a support, operational or implementation role to ensure maximization of cash flow while improving patient, physician and practice management relations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management. 

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP. 

StaffCo is a Professional Employer Organization, commonly referred to as a PEO, duly organized and registered under the New York Professional Employer Organization law. StaffCo and SUNY have entered into a professional employer agreement under which StaffCo is the employer of Stony Brook Clinical Practice Management Plan employees and responsible for all aspects of employment, including hirings, promotions, disciplines, terminations, the day-to-day direction and supervision of work, as well as labor relations and collective bargaining. StaffCo is fully responsible for providing all payroll and human resources services, including the payment of wages, collecting and reporting payroll taxes and maintaining any and all employee benefits.  SUNY Stony Brook Hospital is responsible for the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities and for related licensure, regulatory or statutory requirements and obligations.    

Given StaffCo’s employment responsibilities, it is deemed the “employer” for employment and labor law purposes.  Thus, the employees are private sector employees of StaffCo, not public sector employees of SUNY.  The private sector nature of the StaffCo employees has been approved by NYS Civil Service and upheld in a decision by the US National Labor Relations Board. 

CPMP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected status.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation and training.

CPMP expressly prohibits any form of workplace harassment based on race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.  Improper interference with the ability of CPMP’s employees to perform their job duties may result in discipline up to and including discharge.